The challenge
Engineers and supervisors lost time hunting SOPs and past non-conformance notes. Accounts payable closed late every month because invoices arrived as scans and email attachments with weak matching to POs.
What we did
Ran a retained search for an AI Transformation Lead reporting to the COO, and placed a project-based automation specialist to build the internal knowledge assistant and invoice extraction pipeline under that lead.
How it ran
- 1
Pilot one production line + AP for two vendors
- 2
Gate on retrieval accuracy and invoice match rate
- 3
Scale lines and suppliers
Risks handled
- On-prem or VPC retrieval for drawings
- Change briefings for line leaders
- Open formats so ERP can swap OCR later
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